Privacy Policy

Privacy Policy

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This privacy policy sets out how Resolve Tax uses and protects any information that you give Resolve Tax when you use this website.

Resolve Tax is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Resolve Tax may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from June 1, 2011.
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What is collected

Resolve Tax may collect the following information:
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  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

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What is done with the information that is gathered

Resolve Tax requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:
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  • Internal record keeping.
  • Resolve Tax may use the information to improve its products and services.
  • Resolve Tax may periodically send promotional emails about new products, special offers or other information which it thinks you may find interesting using the email address which you have provided.

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From time to time, Resolve Tax may also use your information to contact you for market research purposes. Resolve Tax may contact you by email, phone, fax or mail. Resolve Tax may use the information to customize the website according to your interests.
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Security

Resolve Tax is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, Resolve Tax has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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How Resolve Tax uses cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

Resolve Tax uses traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve its website in order to tailor it to customer needs. Resolve Tax only uses this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling Resolve Tax to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
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Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave the site, you should note that Resolve Tax does not have any control over that other website. Therefore, cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
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Controlling your personal information

Resolve Tax will not sell, distribute or lease your personal information to third parties unless it has your permission or is required by law to do so. Resolve Tax may use your personal information to send you promotional information about third parties which Resolve Tax thinks you may find interesting if you tell Resolve Tax that you wish this to happen.

If you believe that any information Resolve Tax is holding on you is incorrect or incomplete, please write to or email Resolve Tax as soon as possible at contactus@resolvetax.com. Resolve Tax will promptly correct any information found to be incorrect.